Authorized Service Provider

OUR MISSION

Provide quality workmanship and an efficient total solution for reverse logistics of devices to meet the need of our customer

OUR VISION

Be a respected and innovative industry leader, continually improving performance, reliability and efficiency

OUR VALUE

Respect / Integrity / Safety / Excellence


ABOUT Hyundai Digitech, INC

We are a team of experienced business leaders and skilled technicians who are passionate about providing high-quality services for wireless communication devices.
Our mission is to provide quality workmanship and an efficient total solution for reverse logistics of devices to meet the need of our customer. With years of experience in the industry, we have developed a deep understanding of wireless communication devices and what common issues they may face. We use this knowledge to diagnose and repair them in a quick and efficient process providing our customers with services custom fit to their need.
At our facility, we use only OEM approved parts and tooling to ensure that our repair services meet the highest standards. We understand how important wireless communications are, which is why we take great care in handling devices and ensuring that it is returned to the best possible condition. We are committed to providing excellent customer service and strive to make the repair solutions as easy and stress-free as possible. Whether the devices need a screen replacement, battery replacement, or any other type of repair, we are here to help.
Thank you for choosing our business for your repair needs. We look forward to serving you and helping you stay connected!

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OUR SERVICE

Refurbishment

From feature devices to smart devices, we repair and refurbish devices according to the highest quality standards delivering dependability and customer satisfaction to the consumer. (ASU : 10K/week)

Inventory Control

With the experience of handling more than 200 million products, our company provides the most innovative and efficient solution for inventory control

Quality Control

Our goal is to provide the best service with development and management of the quality control process to meet standards of industry-leading ISO quality standardization series, following Samsung's most sophisticated quality standard processes

Software/Firmware Updates


OUR SOFTWARE - HYUNDAI ONE

HONE is an ERP software developed by Hyundai Digitech Inc. for the manufacturing and reverse logistics industry. With over 20 years of mobile remanufacturing experience, HONE is designed to efficiently manage all business processes from manufacturing, inventory and quality management, to defect trend analysis, cost and demand forecasting, financials and human resource management. HONE is built on a secure and scalable MSSQL database and application platform, using Java and JSP for development. The software runs on a secure cloud environment, providing speed, flexibility, and stability to help businesses optimize their operations. HONE offers various functions that allow administrators to quickly and easily access information, including generating a range of reports.

HPMS

HPMS is a computerized system used to optimize the production line with automated and data-driven manufacturing processes. This system is used to track production data, such as Bill of Material, production scheduling, production forecasting, strategy, and production costs.

HMMS

HMMS is a data-driven process for improving material management, enabling rapid management and control of a set of tasks, including warehousing, storage, and transportation of raw materials/subsidiary materials, components, semi-finished products, products, etc A computerized system used to support production, purchase, sales, and logistics activities and to optimize material balance to avoid loss. The system is used to track data for smooth inventory management in the material room and appropriate support for the line.

HIMS

HIMS is a computerized system used to optimize work by creating new work processes, services, and institutions to properly respond to changing work environments and characteristics. The system is used to track data for support that is appropriate for the design of priority work environments, such as operations and management.

HQMS

HQMS is a computerized system used to optimize the quality of production as a data-driven process for improving production. The system is used to track data for the trend and cause of return mercandise authorization (RMA) and for reduction rate purposes


OUR CERTIFICATIONS

SAMSUNG AUTHORIZED SERVICE

SAMSUNG AUTHORIZED SERVICE

2002~

AUSRION AUTHORIZED SERVICE

ASURION AUTHORIZED SERVICE

2002~

ISO & R2

ISO & R2

2023~

ISO 9001:2015

ISO 9001:2015 is an international standard for Quality Management Systems (QMS). It provides a framework for improving quality and a vocabulary of understanding for any organization looking to provide products and services that consistently meet customers’ requirements and other relevant interested parties. The QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency.

ISO 45001:2018

HISO 45001:2018 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.

ISO 14001

ISO 14001 sets out the criteria for an environmental management system and can be certified to. It maps out a framework that a company or organization can follow to set up an effective environmental management system.

R2 V3

The R2 standard is built for a sustainable circular economy, so using R2v3-certified facilities helps companies meet their sustainability goals. Structurally, the R2 standard is intentionally aligned with circular economy and sustainability principles.

CTIA_Certification

CTIA Certification

2023~

CTIA Certification

CTIA Certification is a global leader in certification for the wireless industry. CTIA works with members to develop test plans and certification processes for mobile devices. CTIA also coordinates with members and other industry leaders to ensure the security of mobile networks and devices


OUR LOCATIONS

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Hyundai Digitech Richarson

959 E Collins Blvd. Richarson, TX 75081


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